Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

support@pbi.co.ke

+254 726 157375

Call Us
Call Us

Call us to speak to a member of our team.

support@pbi.co.ke

+254 726 157375

Business Department
Business Department

Contact the sales department about cooperation projects

business@pbi.co.ke

+254 726 157375

Global branch
Global branch

Contact us to open our branches globally.

admin@pbi.co.ke

+254 726 157375

Get in touch

Do you want to know more or contact our sales department?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Product Videos
Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

You can request a service through our secure online portal or by contacting our customer service team. A dedicated account manager will guide you through the process.

You can reach us via our contact page or call our customer support line. We're here to assist you with any questions or concerns.

PBI serves a diverse clientele, including:

  • Corporations
  • Law firms
  • Insurance companies
  • Investment firms
  • Individuals requiring personal investigative services

Our subscription plans are designed to provide ongoing support and proactive security. They come in three levels:

  • Basic: Covers foundational services like periodic checks and reports.
  • Standard: Offers more frequent updates and extended support.
  • Premium: Provides comprehensive, real-time services and 24/7 assistance.

PBI offers a wide range of services, including:

  • Corporate Investigations: Employee background checks, fraud detection, and theft investigations.
  • Cybersecurity: Monitoring, incident response, and cybercrime investigation.
  • Digital Forensics: Device tracking, recovery services, and digital evidence collection.
  • Personal Investigations: Surveillance, evidence collection, and personal background checks.
  • Legal and Insurance Investigations: Insurance fraud detection and due diligence.

PBI offers 24/7 monitoring, real-time incident response, and post-incident analysis to protect digital assets and respond proactively to emerging threats.

Absolutely. PBI provides detailed reports and expert testimony that are admissible in court, ensuring that you have all the evidence you need for your case.

The mission of PBI is to provide top-notch investigative and cybersecurity services to individuals, corporations, and government agencies, ensuring integrity, security, and compliance.

Confidentiality is a core value at PBI. We use secure platforms, encrypted communication, and strict internal protocols to protect client information.

Yes, PBI complies with all federal and state licensing requirements and adheres to international data protection laws like GDPR and CCPA.

Yes, PBI operates globally, ensuring access to international databases and resources to meet diverse investigative needs.

Image NewsLetter
Icon primary
Newsletter

Subscribe our newsletter

By clicking the button, you are agreeing with our Term & Conditions